Find answers to common questions about our services, vehicles, and more
General FAQs
What are your showroom timings?
SALES Dept.: Open Monday to Saturday from 9:00 AM to 6:00 PM. Sunday is closed.
Service Dept.: Open Saturday to Thursday from 9:00 AM to 6:00 PM. Friday is closed.
Where is your showroom located?
We are located in Gulberg III, Industrial Area, Lahore. You can find our exact address on the Contact Us section.
Do you offer test drives?
Yes, for serious buyers, we can arrange test drives. Contact our sales team to schedule one. (Sales 0304-1111524)
How can I contact customer support?
You can reach us via phone, WhatsApp, or email. Our customer support team is available during business hours to assist you. (0304-1111523)
Sales FAQs
Do you offer bank financing?
Yes, we offer financing through leading banks as per Pak Suzuki guidelines. Our team can help you with the complete financing process. Call us at : 0304-1111524
Can I exchange my old car?
Yes, you can trade in your old car under the Suzuki Exchange Program. We offer transparent evaluation and fair market value.
Conatct Us at: 0304-1111524
Do you deliver cars outside Lahore?
No, we deliver only within our city.
What documents do I need to purchase a Suzuki car?
You need your CNIC and pay order in favour of PAK SUZUKI MOTOR CO. LTD. A/C Customer Name (same as CNIC). For further details you can call us at SALES: 0304-1111524
Service FAQs
Do you use genuine Suzuki parts?
Yes, all repairs are carried out using 100% genuine Suzuki parts only.
How can I book a service appointment?
You can book via SERVICE: 0304-1111523. We recommend booking in advance to avoid waiting time.
How long does a service take?
A standard service takes 2-3 hours. Major repairs may require keeping the vehicle longer, which we will inform you about in advance.
Used Cars FAQs
Are used cars inspected?
Yes, all used cars are thoroughly inspected using Suzuki-recommended procedures.
Do you provide warranty on used cars?
Selected used cars come with a limited warranty. Please check with our sales team for specific warranty details on each vehicle.
Can I test drive a used car?
We encourage test drives. Schedule an appointment and bring your valid driving license.
Is the mileage verified?
Yes, we verify the mileage through service history and diagnostics. We maintain transparency regarding the vehicle condition.
